Development of an application for servicing psychotherapeutic clinics

Our cooperation with ergosoft has begun in May 2021. We were tasked with technological development of a basic product. Since 1999, psychodat has been used for general management in psychotherapeutic practices, including functions such as appointment booking and documentation, or settlement of the services with the Krankenkasse.

At the beginning of our involvement, the task was to process the software technology, which “ripened” with time. The superior goal was to apply modern technology which would ensure that when developing its product portfolio on the growing Healthcare market, the customer is practically free from any limitations.

We also had to improve our client’s holistic management system and level up user-friendliness of the application.

Competences, a close relation with the customer’s team and the resulting, increasingly better familiarity with the product and the industry make it possible for the developers to – in addition to the main scope of the tasks – also take over smaller development works for the customer’s basic product.

We encourage you to read an online review about our cooperation – a review was written by an ergosoft’s CEO: https://clutch.co/profile/vmpl-software-house#review-2132295 

After a thorough analysis, we have located two major areas for improvement when it comes to our client’s product: a lack of intuitive design and an over complication of the billing processes. Based on that, we decided that the best way is to redesign the app to simplify the user experience.

Our main responsibilities were User flow mapping, wireframing, visual design and final implementation. The tool used in this process was Adobe XD.

Regular meetings held between the developers, the VM.PL team and the management, as well as the customer’s development team, allow the cooperation with VM.PL to proceed in a very smooth and trustful manner. Effective online meetings allow all the participants to gain insight into the contents of the current, daily reports regarding the tasks performed and the results of the development works achieved to date.

As a result of this process, we have created AMBO – a new application dedicated to billing services. This app’s main goals are simplifying and organizing processes for a psychotherapeutic clinic. What is also important is a possibility of automation of processes as a part of settlements with Krankenkasse.

Already visible results of the current project and excellent communication between VM.PL, the developer and the customer’s team make the principal very happy. It is planned to expand the cooperation as part of future projects and in order to improve the general developmental capacity of the customer.